Privacy Policy

What we collect

When you submit a service request or enroll in the maintenance plan, we collect the information you provide: name, property address, phone number, email address and a description of the work. This is submitted through Jobber, our field service management platform, and stored there.

When you browse the site, we collect standard analytics data through Google Analytics — pages viewed, approximate location, device type, and the source that referred you. We use Google Ads conversion tracking to understand which advertising produces service requests.

How we use it

• To respond to your request, schedule work and provide service
• To send quotes, invoices, appointment reminders and service follow-ups
• To send occasional email about seasonal maintenance and our services, unless you've told us not to
• To understand which marketing works, in aggregate

Who we share it with

We don't sell your information. We share it with service providers who operate parts of our business: Jobber (scheduling, quoting, invoicing and client hub), our payment processor, Wisetack (only if you apply for financing), and Google (analytics and advertising measurement). Each handles data under its own terms.

We disclose information where required by law.

Email

Marketing email includes an unsubscribe link in every message. Unsubscribing stops marketing email; it does not stop transactional messages about work in progress, such as appointment confirmations and invoices.

Cookies

The site uses cookies for analytics and advertising measurement. You can block or delete cookies in your browser; some site functions may not work as well.

Your choices

Email us to ask what information we hold about you, correct it, or request deletion. We'll retain what we're required to retain for tax, warranty and legal purposes.

Contact

Rainwater Services LLC, 6692 46th Avenue North, St. Petersburg, FL 33709. 727-388-2655.